Site Policy

Return Policy

All shippable merchandise must be returned within 30 days of receipt in order to qualify for a return. Do not return items without first contacting Panteao Productions LLC via phone or email and getting a Return Authorization (RMA). All shrink wrapped merchandise must be returned unopened to obtain a refund. Any defective merchandise may be exchanged for a replacement by the same title.

Please contact us about your return using the contact info below.
Email: info@panteaoproductions.com
Phone: 803-568-2638

Panteao Productions, LLC
701 Gervais Street, Suite 150-193
Columbia, SC 29201

Terms of Use

IMPORTANT! PLEASE READ THESE TERMS AND CONDITIONS OF USE (“Terms”) CAREFULLY BEFORE USING THIS ONLINE ENTERTAINMENT SERVICE, AS THEY AFFECT YOUR LEGAL RIGHTS AND OBLIGATIONS, INCLUDING, BUT NOT LIMITED TO, WAIVERS OF RIGHTS, LIMITATION OF LIABILITY, AND YOUR INDEMNITY TO US, AND THIS AGREEMENT REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN COURTS OR JURY TRIALS, AND LIMITS THE REMEDIES AVAILABLE IN THE EVENT OF A DISPUTE. This agreement is a legally binding agreement between Panteao Productions, LLC. (“Panteao,” “Us” or “We”) and you concerning the Panteao website (“Panteao”). Access to and use of the Services, including the websites located at www.panteaoproductions.com, www.panteao.com, and www.makeready.tv associated with it (the “Sites”), is provided by Panteao subject to the following. References to “you” in this Agreement may also include any household member accounts established by you, if available.

To be eligible to access the Services, you must be a subscriber to the Panteao website with either a monthly or yearly subscription in good standing.

Panteao reserves the right to modify the terms and conditions of this Agreement or to change, modify or otherwise alter any feature of the Services and/or the Sites at any time in its sole discretion. Changes may be communicated to you by making the revised Agreement available for your review. Any modifications to this Agreement, including, but not limited to, any modifications to the warranty disclaimers or limitations of liability contained in this Agreement, will supersede the prior Agreement provisions for all activity occurring after the revised version has been made available in the manner described above. Your continued use of the Services and/or the Sites after the revised version is made available constitutes your agreement to the revision.

This Agreement is effective until terminated. Your rights under this Agreement will terminate automatically without notice from Panteao if you fail to comply with any term(s) of the Agreement.

1. REPRESENTATIONS:

By accessing, previewing or otherwise using the Services and/or the Sites in any manner you represent and warrant that you are a subscriber with an account in good standing with the Panteao website. You represent that you have read and agree to abide by this Agreement, and that you have read and are aware of and in agreement with the terms of our Privacy Policy.

2. LICENSE:

Panteao grants you a limited, non-exclusive, non-transferable license to access, use and privately display the Services solely as provided in this Agreement solely for your personal use and provided that you continue to meet all of the Eligibility Criteria and that you are not in breach of this Agreement. Please note that in order to access the Services, your Computer(s) must be connected to the Internet, and you will be solely responsible for the cost and maintenance of any such Internet connection. Additionally, the Services will only operate on certain hardware and software platforms. It is your sole responsibility to ensure that you have access to the appropriate platforms required to access the Services.

This license will enable you to view, preview, select, stream and access video, audio, graphics, photos, text, special features, software and/or messages (collectively “Content”) via the Services and/or the Sites in accordance with the terms of this Agreement during the timeframe in which your account is active and for the duration of the access window for each individual Content item. Any copy of the Services, the Sites, Content or any portion thereof will constitute a violation of copyright. Violation of this Agreement in any manner automatically terminates the license granted to you herein and obligates you to cease all use of the Services and/or the Sites.

3. Subscription, Billing, and Cancellation:

  • Monthly, 3-Month, 6-Month, and Annual Subscription Plans – Panteao offers subscription plans that are one-month, three-month, six-month, and annual. Your Panteao subscription starts the date of sign-up. Upon the expiration of each subscription plan, the membership amount shall automatically renew for successive periods unless you cancel your membership or we terminate it. You must have Internet access and provide us with a current, valid, accepted method of payment (as such may be updated from time to time), to use the Panteao subscription service. We will bill each membership fee to your Payment Method at the beginning of each renewal term. To avoid a charge to your payment method for a subscription renewal term, you must cancel your membership before the existing term ends.
  • Recurring Billing – By starting your Panteao subscription plan and providing or designating a payment method, you authorize us to charge you the membership fee at the then current rate.
  • Pricing Changes – We reserve the right to adjust our Monthly, 3-Month, 6-Month, and Annual Subscription Plans in any manner and at any time as we may determine in our sole and absolute discretion that shall be communicated to you prior to the next subscription renewal term.
  • Refunds – MEMBERSHIP FEE PAYMENTS ARE NONREFUNDABLE AND THERE ARE NO REFUNDS OR CREDITS FOR PARTIALLY USED PERIODS. Following a cancellation of a Monthly, 3-Month, 6-Month, or Annual Subscription Plan, NO REFUNDS SHALL BE ISSUED, however, you will continue to have access to the service through the end of your membership term.
  • Cancellation – You may cancel your Panteao Subscription plan at any time, and you will continue to have access to the Panteao service through the end of your Membership Term. You will not receive a notice from us about the automatic renewal date of your membership term. CLICK THE “MY ACCOUNT” LINK AT THE TOP OF THE WEBSITE AFTER LOGGING IN TO FIND THE CANCELLATION BUTTON. We will continue to bill your Payment Method until you cancel provided that all outstanding membership fees have been paid in full.

To be eligible to access the Services, you must be a subscriber to the Panteao website with either a monthly or yearly subscription in good standing.

4. REGISTRATION:

To access the Services you will be required to subscribe to either a monthly or yearly subscription with the Panteao website. By entering your subscriber Username and Password you are able to access the Services of your subscription. If Panteao or its respective partners or affiliates believe the details are not correct, current or complete, or that you have otherwise violated this Agreement or any law, we have the right to suspend or terminate your Registered Account, or refuse you access to the Services and any of its resources.

5. CONTENT:

The content presented by the Services is provided for informational purposes only. The actions and stunts were performed by professionals, so for your safety and the protection of those around you, do not attempt, or attempt to recreate or re-enact, any stunt or activity performed on this video. Driving a vehicle and performing any actions or scenes depicted in our video(s) are inherently dangerous activities. Serious injury and death can result from engaging in the activity shown. Follow all safety rules and laws when driving a vehicle and handling any type of firearm.

Handling and shooting a firearm is an inherently dangerous activity. Serious injury and death can result from firearm use. Follow all safety rules and laws when handling any type of firearm.

The content of this video is intended for educational purposes only and is not a substitute for professional training. The instructors used in our videos are trained professionals. Some of the techniques they employ should not be attempted without professional training. Those that view the videos assume all risks if they use a vehicle, handle or shoot a firearm, or engage in the same or similar activity shown on the videos.

The viewer of the videos agrees to indemnify, forever defend, and hold harmless Panteao Productions LLC, any of the their respective affiliates, officers, directors, shareholders, employees, agents and representatives, and those acting on their behalf from any and all such claims, expenses, damages, harm and destruction suffered by the viewer or anyone else, or cause of action which may result from the use or misuse of vehicles and firearms or any attempt to recreate the activities depicted in the videos.

6. COPYRIGHTS AND TRADEMARKS:

The Services, including but not limited to the Sites, and all materials incorporated in the Services and the Sites (including, but not limited to text, photographs, graphics, video and audio) are protected by copyrights, patents, trademarks, trade secrets or other proprietary rights under laws of the United States and other countries. The copyright proprietors have licensed this Content for private use only and not for public exhibition. Unauthorized copying, editing, exhibition, broadcast or distribution of a copyrighted program can result in severe criminal and civil penalties under U.S. laws. In particular, criminal copyright infringement, including without monetary gain, is investigated by the FBI and is punishable by up to 5 years in prison and a fine of $250,000.

Some of the characters, logos or other images incorporated by Panteao on the Services and the Sites are also protected as registered or unregistered trademarks, trade names and/or Service marks owned by Panteao (“Trademarks”). All other trademarks are the property of their respective owners. Use of the Trademarks of Panteao or of any other party is not authorized in any manner other than as incorporated into the Services and the Sites.

7. COPYRIGHT NOTICE:

If you believe that any Content appearing on the Services has been copied in a way that constitutes copyright infringement under the laws of the United States, please forward the following information to the Copyright Agent named below:

  • Your name, address, telephone number, and email address;
  • A description of the copyrighted work that you claim has been infringed;
  • The exact URL or a description of where the alleged infringing material is located;
  • A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
  • An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; and
  • A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

Panteao Productions, LLC
701 Gervais Street, Suite 150-193
Columbia, SC 29201
Attn: Legal Department/Copyright Agent
E-Mail: fernando@panteaoproductions.com

8. RESTRICTIONS ON USE OF MATERIALS:

(a) You may not copy, reproduce, distribute, transfer, sell, license, publish, enter into a database, display, perform publicly, modify, create derivative works, upload, edit, post, link to, frame, transmit, rent, lease, lend or sublicense or in any way exploit any part of the Services, or attempt to interfere with the operation of the Services in any way, except that you may access and display material and all other Content displayed on the Services for non-commercial, personal, entertainment use for a limited time only as strictly authorized herein. You may not use any data mining, robots, or similar data gathering and extraction tools on the Services or on any portion of the Service, or frame any portion of the Service. Without limiting the generality of the foregoing, you may not distribute any part of the Services over any network, including a local area network, nor sell or offer it for sale. You may not assign, sublicense, pledge or transfer any of your rights or obligations under this Agreement to any person or entity without Panteao’s prior written consent which may be withheld in Panteao’s sole discretion (and any such purposed assignment, pledge or transfer without such prior written consent shall be void ab initio). In addition, these files may not be used to construct any kind of database. Any authorization to copy material granted by Panteao in any part of the Services for any reason is restricted to viewing a single copy for non-commercial, personal, entertainment use only, and is subject to your keeping intact all copyright, trademark and other proprietary notices. Using any material on any other Service or networked computer environment is prohibited. Also prohibited are: decompiling, reverse engineering, disassembling, or otherwise reducing the code used in any software or digital rights management feature on the Services into a readable form in order to examine the construction of such software and/or to copy or create other products based (in whole or in part) on such software or any feature of the Services, or intercepting and/or recording network communications transmitted between the Services and Panteao.

(b) Panteao respects the intellectual property rights of others and asks users of the Services to do the same. Panteao and its licensees and other Content partners reserve the right, at any time, to prosecute any violation of copyright or other intellectual property laws to the fullest extent of the law, including both civil and criminal penalties.

(c) Panteao and its partners and affiliates may suspend or terminate your subscription and access to the Services immediately if Panteao reasonably determines that you are in violation of this Agreement or receives information that you no longer meet the Eligibility Criteria. In such event, you must cease all use of the Services. The suspension or termination of your subscription is in addition to, and not in lieu of, any rights and remedies available to Panteao, its partners and affiliates under this Agreement or under applicable laws.

9. SERVICE UPDATES AND SOFTWARE:

At various times, Panteao may choose to make available updates, bug fixes, or other changes or enhancements to the Services (collectively, “Service Updates”). Service Updates may be: (a) automatic, such as in connection with general website changes and additional features or updates to data required by the Service; (b) at your election, in which instance you will receive information and instructions for how to authorize optional Service Updates; and (c) mandatory, in which case you will be required to consent to the Services Update or install or upgrade a third-party plug-in if you wish to maintain continued access to the Services.

10. NO ADDITIONAL CHARGE TO SUBSCRIBERS:

The Services are available to you at no additional charge provided you meet the Eligibility Criteria set forth in the second paragraph of the introduction to this Agreement, which are: you must be a subscriber with an account in good standing with the Panteao website.

11. TERMINATION:

Panteao reserves the right to cancel, terminate or restrict your access to the Services at any time, without notification, for any or no reason whatsoever.

12. CUSTOMER SERVICE:

If you need assistance with the Services, please contact Panteao at customerservice@panteaoproductions.com

13. HYPERLINKS TO AND FROM THIRD PARTY SITES:

(a) The Services and/or the Sites may link you to other sites on the Internet including, without limitation, sites owned or controlled by our sponsors or instructors. These sites may contain information or material that some people may find inappropriate or offensive. These other sites are not under the control of Panteao, and you acknowledge that (whether or not such sites are affiliated in any way with Panteao or its partners) Panteao is not responsible for the accuracy, copyright compliance, legality, decency, or any other aspect of the Content of such sites.

(b) Panteao cannot ensure that you will be satisfied with any products or services that you purchase from any third-party site that links to or from the Services and/or the Sites. Panteao does not endorse any of the merchandise, nor has Panteao taken any steps to confirm the accuracy or reliability of any of the information contained in such third-party sites. We have no duty to pre-screen information, products and services of third parties (collectively “Third-Party Content”), but we have the right to refuse to post or to edit submitted Third-Party Content. We reserve the right to remove Third-Party Content for any reason, but we are not responsible for any failure or delay in removing such material. Panteao does not make any representations or warranties as to the security of any information (including, without limitation, credit card and other personal information) you might be requested to give any third party, and you irrevocably waive any claim against us with respect to such sites. We strongly encourage you to make whatever investigation you feel necessary or appropriate before proceeding with any online transaction with any of these third parties.

14. SYSTEM ABUSE:

(a) You may not reproduce, sell, resell or otherwise exploit any resource, or access to any resource, contained on the Services and/or the Sites.

(b) You are prohibited from using any services or facilities provided in connection with the Services to compromise security or tamper with system resources and/or accounts. The use or distribution of tools designed for compromising security (e.g. password guessing programs, cracking tools or network probing tools) is strictly prohibited.

15. INVESTIGATIONS/VIOLATIONS:

Panteao along with its respective partners and affiliates reserve the right to investigate suspected violations of this Agreement, and may seek to gather information from the user who is suspected of violating the terms of this Agreement, and from any other user. We may suspend any users whose conduct is under investigation and may remove such material from its servers as it deems appropriate and without notice. If we believe, in our sole discretion, that a violation of these terms of this Agreement has occurred, it may warn users, suspend Usernames and Passwords, terminate Registered Accounts or take other corrective action deemed appropriate. We may provide personally identifiable information in response to legal process, for example, in response to a court order or a subpoena. We also may disclose such information in response to a law enforcement agency’s request. BY ACCEPTING THIS AGREEMENT YOU WAIVE AND HOLD HARMLESS PANTEAO, ITS RESPECTIVE PARTNERS AND AFFILIATES FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY PANTEAO DURING OR AS A RESULT OF ITS INVESTIGATIONS AND/OR FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY EITHER PANTEAO OR LAW ENFORCEMENT AUTHORITIES.